I don’t know if this is the right place to post this but after 8 days of an open ticket and reaching out to CCP about an issue where my account has been hacked and no replies or any acknowledgement that they are working on the problem is stressful. You spend years playing this awesome game everyone talks bad about but you don’t care and some idiot comes buy hacks your account and your reaction is you are mad but then you think CCP wont let me down i will just add an authenticator and file a ticket surly in a few (2-3) days someone from CCP will let me know what’s going on. All i want is to get this issue resolved everyone says well this takes time to investigate, so calmly i wait a few more days then i get on my account and start digging myself and find where someone had sent over 165 injectors to my character? The info listed time day and it is all in the logs, so it only took me 5 minutes to look and find where someone sent the injectors over, i am no Dev but it seems like follow the injectors and money and find your culprit? It isn’t like i can call CCP and find out why or what is taking so long because they don’t offer customer support over the phone. I just want to enjoy the game i have spent so many years playing and i hope that any new people who read this don’t get turned off by my post, Eve is a wonderful game the Devs are hard working, this just might be a case of they are backed up, i dont have the answer but all i would like would be some communication about what is going on and when i can expect to get back to having fun in eve like i use too. Just a little communication please CCP!
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