Fatal error: character failed loading on the server

Just in case this is helpful, I have reported several times a bug in the last three days related to one of my characters failing to load on the server. The issue has been showing after session changes related to jumping to a cyno, jumping to a clone or taking a gate. Before the bug taking place, weird server messages pop up.
Examples:

  • “That wouldn’t be safe in the presence of a jump field. And you know how those jump fields are. Better wait 9 seconds.” - this one popped while jumping to a clone.
  • “You can’t activate this module because it is offline. You can try and turn it online by right clicking on it and choosing “Put Online” in the contextual menu.” - this one popped after taking a gate and getting all my modules offline out of the sudden when I spawned on the other side.

Finally, I have submitted several tickets but haven’t received any response, or fixes so far. However, it gets remediated after DT for a few minutes before reoccurring…

CCPlease, fix it!

This likely happened when you left the ship (if you are in a ship when jumping, you first leave the ship, then wait out session timer and then clone jump) while docked in a player owned structure and is a known issue if so.

As for the second that would seem more likely to be your actual problem.

In all transparency, I can’t remember a time I have left a ship prior to jumping in 6 years playing the game… I guess there’s always a first…

Submitting more than one ticket for the same issue doesn’t result in getting it seen quicker fyi

I’ve read that it actually delays the tickets. :thinking:

1 Like

I am submitting one each time the issue pops up, so it has been 5 days in a row, 5 tickets submitted…
BTW, once the bug shows I can’t do anything but spin…

Stop submitting them if its the same bug. Update the original ticket. Multiple tickets doesnt help from the same person