Forgot new password doesn't work

It says that it has sent an email to my adress, but I’ve checked everywhere. I can’t acces my other account .
Any known solutions or something, I’ve gicing it two days but alas nothin comes to my email.

Did you allready check your Junkmail Folder?
If you could´nt find the Mail in there too, i assume you should place a Tichet on Eve-Online Player Support

Yeah I checked everywhere. Funny thing is it worked minutes before that when I created a new password for my main.

It arrived, the email so consider this solved!