I cant contact all channel,including the local one...help plz

hi,can anyone tell me what should i do?
i cant contact all channel,and also cant join a new one.
and in all channel,i can see no one, even the local channel in jita
really need help,plz,qwq

I had a similar problem in the CCP support advised me the following:

The chat system requires that port 5222 on your connection is open. The following help center article details how you can check to see if the port is open:

Chat Channels Empty / Not Visible
Chat Issues

You should also ensure that the following addresses are whitelisted in your security applications as it may not be enough to just open the port:

tranquility.chat.eveonline.com:5222
tq.chat.eveonline.com:5222

2 Likes

thanks a lot! i got contact with channel