As the title says, yesterday I bought a 19,99 € pack worth of 50 Omega days, and since then, I haven’t received it. I opened a ticket yesterday and still no answer. The account status in browser says I have 49 days of Omega left and current SKINR daily rewards will end in like 2 or so hours and I won’t be getting the Omega rewards even though I clearly should have Omega status.
I think this was the case because I somehow got two registered accounts with the same name on the same e-mail. I added that info to the open ticket, but so far no answers.