I was scammed when buying a character and ССP support is ignoring my request

[Uriel_the_Flame]

WTAF is wrong with customer service?

CCP takes the security of player accounts very seriously. Every aspect is checked several times before a GM releases an account (you certainly don’t want strangers to be able to access your account via a simple ticket) - unfortunately this takes a certain amount of time. You are welcome to reply to your ticket at any time, but this will certainly not speed up the process. At this point I can only ask for your patience.