Launcher: Could not Connect to Login Server

Fibro_Optic · July 3, 2018, 2:17pm

What i did was change password via website and worked for me, so hopefully it helps mostr of you out and good luck to those that id does not work for

Oradric_Cube · July 3, 2018, 2:23pm

I am experiencing this same issue in the USA (IL). I am likewise unable to open a support ticket because I cannot log onto the support site. This has been ongoing for about 3 hours now.

Atom_Deathstroke · July 3, 2018, 2:39pm

Try logging in and when you get an error open a new browser window and go back to the eve online site and try logging in. It will show you are logged in. Now, change your password to something at least 12 characters long. This will fix the issue for now. CCP Borked something on the password verification side in regards to “weak” passwords.

Tyr_Ijonen · July 3, 2018, 2:43pm

That worked. Thank you. Just had to pick a longer password i suppose…

Atom_Deathstroke · July 3, 2018, 2:45pm

So I can log into TQ with this fix, but Sisi is saying invalid password after updating my password. so Still some issues here. Anyone else vying that issue after they fix the TQ problem?

Oradric_Cube · July 3, 2018, 2:53pm

Yep, that was it. I needed a longer password. Thank you Atom.

Hey CCP - Maybe you should hire Atom to replace your support team. He’s obviously doing a better job even while unpaid.

Speedkermit_Damo · July 3, 2018, 3:36pm

Still cannot log in, What the hell is going on CCP?

Speedkermit_Damo · July 3, 2018, 3:37pm

Can’t even open the account management page now

Florentine_Rosnovski · August 4, 2018, 8:24am

@CCP_Falcon Are you working on this problem? I see “Could not connect to login server” in my Launcher now. I can’t even login at https://www.eveonline.com/ru/login

Alex_Winchest · August 4, 2018, 1:49pm

Have same problem from Poland. Can’t log in to Tranqulity and website but on test server is okey.

Isobel_Krieg · August 4, 2018, 2:27pm

Hi,
I haven’t been able to log in for a few hours either. Not even here in the forum. To be able to write here now I had to deactivate the WiFi of my mobile phone. There seems to be a problem between the login-servers of Eve Online and my ISP “Kabel Deutschland / Vodafone”.

What can I do?

Alkihir_Cortus_Galentus · August 4, 2018, 5:14pm

Was doing the exact same thing for me. Just installed a free vpn and now everything works fine. Seems eve doesn’t play nice with certain areas or providers all of a sudden.

Bromastiff · August 4, 2018, 5:30pm

Having same issue on the East coast in the US as well, unable to log in, checked the status website and it says account management and forum’s are down though.

Status: http://eve-offline.net/

gregora_mai · August 4, 2018, 6:38pm

Same Problem with ISP “Kabel Deutschland / Vodafone”.
I cannot login whole day in Eve.

Isobel_Krieg · August 4, 2018, 8:23pm

After half a day everything seems to work again. Anybody know what happened?

gregora_mai · August 4, 2018, 8:24pm

I am online with a VPN Client since a while, no idea

Khaalo · August 4, 2018, 8:58pm

So how do i install a free VPN?

Isobel_Krieg · August 4, 2018, 9:04pm

Which VPN service/client do you use? What does it cost?

gregora_mai · August 4, 2018, 9:52pm

myStegannos
A licence costs 50€ a year.

SpyFly_Catharsis · August 5, 2018, 12:48pm

The only way that I can get on is with a VPN service. Also I could not log into the website without a VPN or on a cellphone while not using Wifi. Hope this gets resolved soon.