Launcher does not launch


(Adirun Deninard) #1

I was able to get this info from windows problem reporting:
Source
CCP ExeFile

Summary
Stopped working

Date
‎31/‎08/‎2018 22:30

Status
Report sent

Description
Faulting Application Path: D:\SteamLibrary\steamapps\common\Eve Online\SharedCache\tq\bin\exefile.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: exefile.exe
Application Version: 2018.6.131.8448
Application Timestamp: 5b6c616f
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.17738.1000
Fault Module Timestamp: a4952743
Exception Code: e06d7363
Exception Offset: 00121332
OS Version: 10.0.17738.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 17e7
Additional Information 2: 17e7200edb3ec80e0cd807be1f6a80b8
Additional Information 3: 8f2c
Additional Information 4: 8f2c7666de530f1ced71b965cf921fe7

Extra information about the problem
Bucket ID: cb292b780fb982cfaec1c9fde713248b (2216274583983694987)


(Adirun Deninard) #2

The launcher opens, I click launch on the steam account I have added. It says starting client for a while. Then it shows a red message The client has failed unexpectedly.


(Ismael Caleb Echart) #3

Check that you have the file Opengl32sw.dll in C /Eve/ Launcher/Launcher and if not download it from the internet and put it in there. An update of a few days back broke the launcher and then as it wouldn’t open this was theonly way i fixed it after hours of scanning old posts for a solution. They left it out my mistake in the update.


(Adirun Deninard) #4

The file is present. I should have specified that the launcher opens, but when I click play next to an account it says starting client, but then the game does not start


(pitch Davaham) #5

Where will I find that file? Wouldn’t know where to begin.


(system) #6

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