Master Bundle pack

I have purchased the master bundle 2024 skill injector pack 3 days ago and I have submitted two tickets regarding the fact that my bank account shows that I paid the price for the pack and the Eve account shows they took the money but I haven’t received the pack as of yet does anyone have any suggestions on what I should do now.

pricing on those packs are out to lunch i was gonna buy the $200 pack it was $301 Canadian final sale price EVE Online is not worth that much anymore