As well it should. But the example of XP fatigue in WoW is a far better one. You kept saying ‘that kind of knee-jerk reaction isn’t that prevalent’, but there you are, presenting an example of the largest MMO playerbase demonstrating exactly that kind of knee-jerk reaction.
Because that’s what people do.
And I’ve already said how I suggest the devs increase the velocity of ISK: get the game mechanics out of the way again. The industrial complications didn’t add options, they added tedium that pissed people off and drove people out of the game and out of the economy. The changes to where ores are found didn’t give people more options, they added more 'here are steps you have to do to get the same results, which made things more onerous for players, so they left the game.
This was supposed to be offset with mechanics like IHUB upgrades that would’ve given the null blocs (where all that money stopped moving) a whole new suite of options for specializing the production in their space, for getting new and better results. And because it was going to be IHUB upgrades, that meant higher sov bills… you know, an ISK sink.
But those new options never happened. People got the additional bad complexity, the additional tedium and headaches… but none of the additional options and rewards. None.
You want to accelerate ISK velocity and put the shaky economy back on a path toward firmer footing… get the mechanics out of the way. When the Blackout demonstrably hurt the game, CCP ended the Blackout. And Falcon, the biggest proponent of the disastrous idea (who insisted, much as you’re doing, that players would never behave in exactly the way they always have) ended up leaving the company shortly afterward.
Personally, I hope he left of his own volition. I hope he had a better gig lined up and decided he needed a change. Because I’d hate to think that he got fired over the Blackout. After all, when the Blackout was doing all this, I went on record with:
CCP needs to keep trying new things. But players need to recognize that those new things have their limitations. Players need to let CCP try new things, again and again. That’s how CCP will get the data they need to understand the shape of things, what the problems are, and how they intersect in an extremely complex system.
Players expecting the Blackout to ‘fix’ things, and talking up how this change will achieve this or that, and make everything better, aren’t helping. All that does is create expectations that this cannot meet. And when those expectations—built entirely by the playerbase, because CCP isn’t saying this is anything more than a test to gather data—aren’t met, people will want to get mad at CCP for it. They may start saying that CCP’s just screwing things up worse, or flailing around in the dark.
The truth is, most of the things CCP is going to try will fail. Horribly, sometimes! Because they’re going to be as much about gathering information as about addressing a problem. And a lot of the eventual solutions, players won’t recognize as solutions, at first. But getting to the point of success depends on them being allowed to fail. Players have to be willing to let them.
CCP needs to be prepared for it, too, and prepared to push forward anyway. Historically, they haven’t. They’ve repeatedly put things in with abysmal reward vs player effort, and nobody uses it. Then they decide ‘this system was bad’ not ‘highsec newbies aren’t spending 100,000,000 ISK plus LP on cosmetic items’. That’s what happened with Resource Wars. It’s what happened with FOBs. They have an idea, it doesn’t work, and they just give up.
I want CCP to keep trying things. I want them to keep trying to find ways to make things better, and I don’t want them creating an environment where employees are afraid to advocate change. That’s the worst thing they could do. But they also need to be willing to undo changes that make things worse. They did it with Blackout. They finally did it with Rorquals (but that was much, much too late). They need to do it with the things that have crippled the economy now.
And they need to hope to hell they get players back. At the same time, they need to find ways to get new players in, because they are not keeping up with the churn. Adding new alts from existing players ain’t the way to fix things. It’s just a way to live in denial.
Now, the obvious follow-up question is ‘how do you get people back / attract new players’? And that’s a great question. I wish I had a silver bullet. CCP Aurora’s work that gave us the FW overhaul was a great step in that direction. Viridian… seems to be a somewhat underwhelming follow-up. They need to build on the momentum of last winter. They need to continue to rebuild player trust. And they need to stop making bone-headed decisions that frustrate players and don’t help their bottom line.
Here’s an example: since citadels went in in 2016, we’ve been asking for structure SKINs. We’ve been begging for them. And we’ve been asking for corp and alliance logos on ships for even longer. And yay! We’ve finally gotten them!..
… except we’ve gotten them in a way that makes very little sense. If these things were available for ISK, for example? Awesome. Not only would that provide another ISK sink, it’s exactly what we’ve been begging for, because it’d be something we could throw actual $$ at CCP for. But no. No, they put in through Evermarks.
They literally took something they knew would provide a large new revenue stream and instead hid it behind a new currency that most of the playerbase believes was a failed attempt at Crypto integration—something the players loudly demanded they keep out of EVE. Worse, though, the currency’s not transferrable… so if you want to put the new structure skins on your alliance HQ… you need to have an alt in the holding corp that owns the structure.
You know, that thing any sane alliance does not let most of its members do. And since the marks are non-transferrable, the groups that own the most structures… the ones that have the most reason to want to use this stuff… can’t make any use of most of the evermarks the group members have.
So what could have been a tremendous revenue stream and ISK sink that the players would have applauded… becomes a headache that makes CCP no money and clears no ISK from the game. That’s not how you build trust, and CCP—outside of, at this point, basically Aurora, Rise, and maybe Fozzie—desperately needs to build player trust.
Because… like with the issue of xp fatigue vs bonus xp… perception is everything. And CCP is horrible at managing perception.
So. What should they do?
- They need to get the mechanics out of the way again, so the extra disincentive to industrial activity goes away.
- They need to undo the changes to the broker/market fees—or just get player markets out of highsec, which would be better—so highsec market activity is restored as a way to sink ISK from the economy.
- If they roll back the broker fee changes, then they need to add something else to do what those changes were intended to do: provide corporations and alliances a better way to generate corp/alliance income, rather than individual member income.
And they need to figure out what the hell the players want to do… and then help them do it. Because that, more than anything else, will get people interested in playing again.