My launcher is not letting me add a 2nd account

it keeps not logging my 2nd account in i done 2 password resets and on 2nd password reset i was able to log into the website but not the client am i doing anything wrong i am using windows 7 64bit

and yes both accounts are omega level

It could be your antivirus software (if you have one), deactivate it before you log on the client.

However if this doesnt work, try sending a petition via the website, stating your problem and the various steps you have undergone to solve the issue.

It’s possible that this issue is caused by cookies saved on your computer. To delete the cookie files please follow the steps below:

  • Press and hold the Windows key on your keyboard while pressing R (this will open a run window).
  • Copy and paste the following line into the run window: %LOCALAPPDATA%\CCP\EVE\
  • You should see a few folders there. One should be named QtWebEngine
  • Open that folder. Then open Default.
  • Delete the two of the files in there. Cookies and Cookies-journal.

Then try logging in again.

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