I’ve been gone about 10 years. When I log onto my account profile in a browser, I can’t see any character details whatsoever. Only their names and black silhouettes.
I opened a ticket, but I didn’t get a response. I also asked on Reddit, and someone there speculated that it might be due to the fact that the character creation process has changed since I played last. It sounds plausible, but it remains a speculation and it doesn’t solve the problem or remove any troublesome implications.
Obviously, I plan to play again in a not too distant future, but I can’t check this in the game client atm. I’d like to access my characters before then to consider starting skilling or just see where I’m at and plan accordingly.
If anyone has any input, I would appreciate it.