Omega not allowed to use skills

Last night I transferred one of my alphas to one of my omega accounts and today when i login into the omega account I realized that the new character it’s not allowed to use his own omega skills (before he was alpha he was omega too). Any clue about what’s happening? The other 2 characters on the same account are OK without any problem with their omega skills

I recommend that you contact support by submitting a ticket, they are much better at resolving this than any of us on forums will be able to.

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Yes you’re right. Ticket 915523 posted

Sometimes it takes a downtime for the alpha transfer to be recognised as now being on an omega account.

If after a downtime the character is not reset, then your ticket should resolve the issue.

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