Remote Info file could not be fetched Launcher problem

(Wookie 1) #1

Hi I am returning to EVE after quite a long while away and just tried to start the launcher to patch. When I try to start the launcher it whites out (not in the way in does when something crashes, but just is a bright white rectangle) and displays the following error message.

Remote Info-file could not be fetched.
Please check you internet connection.

When I close this dialogue box the patcher window goes back to normal but displays the offline mode message.

Any idea what the problem is?

(CCP Snorlax) #2

You must have been away for quite some time - it looks like you are running a very old launcher that was deprecated some time ago. Please reinstall from

(system) #3

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