Currently there’s a cancer eating away at not only the forums, but at ISD and “community manager” time / resources. That cancer is forum alts used for senseless trolling, thread derailment, and general toxicity.
There are particular sub-forums that are trolled by players that have quit the game or have been banned, but somehow attempt to live some fantasy of self-importance through more and more forum alts. One example is of the late capsuleer, Holeysheet1. He creates new forum alts when his previous gets banned, so that he can continue to troll threads, provide meaningless banter, and general thread derailment.
CCP, you should be giving forum access to those that are actual paying customers in order to deincentivize the endless creation of forums alts with no purpose other than to disrupt the new and improved forums.