SeAT ESI not working after change of CEO

Handsome_Jacob · June 9, 2023, 4:21pm

Hello,

we have a SeAT instance SeAT Documentation for our corp. We have changed CEO a few days back and since that we have issue that corporate information like starbases, structures, wallet summary, corp membership is not getting updated.
We have directors with valid tokens and ESI authorization. Also CEO change loaded up properly into SeAT.
We are getting error with RoleHistories job:

Exception

Seat\Eseye\Exceptions\RequestFailedException: Internal Error in /var/www/seat/vendor/eveseat/eseye/src/Fetchers/GuzzleFetcher.php:289

We are also part of our alliance SeAT and there everythings is working just fine.

Any hints that could solve this please ?

Thanks in advance,

ISD_Traindriver · June 9, 2023, 6:54pm

I guess you are most likely to get an answer if you contact the EvE Seat development team directly.

You can find the contact details here:

Handsome_Jacob · June 9, 2023, 7:01pm

Already working in that directions also. Thank you

Handsome_Jacob · June 9, 2023, 7:59pm

SeAT developement team suggested its not fault on our side but on EVE ESI and cannot help. Here are the logs:

# tail -f /var/www/seat/storage/logs/laravel-$(date +%Y-%m-%d).log
#49 /var/www/seat/vendor/laravel/framework/src/Illuminate/Console/Command.php(121): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#50 /var/www/seat/vendor/symfony/console/Application.php(1021): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#51 /var/www/seat/vendor/symfony/console/Application.php(275): Symfony\\Component\\Console\\Application->doRunCommand(Object(Laravel\\Horizon\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#52 /var/www/seat/vendor/symfony/console/Application.php(149): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#53 /var/www/seat/vendor/laravel/framework/src/Illuminate/Console/Application.php(93): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#54 /var/www/seat/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(131): Illuminate\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#55 /var/www/seat/artisan(37): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#56 {main}
"}
[2023-06-09 19:27:23] local.ERROR: Unable to retrieve structure information. {"structure ID":1031134379068,"token owner ID":2112259056}
[2023-06-09 19:27:42] local.ERROR: Unable to retrieve structure information. {"structure ID":1030049082711,"token owner ID":95080666}
[2023-06-09 19:27:42] local.ERROR: Unable to retrieve structure information. {"structure ID":1037186401595,"token owner ID":95080666}
[2023-06-09 19:27:42] local.ERROR: Unable to retrieve structure information. {"structure ID":1037129003934,"token owner ID":95080666}
[2023-06-09 19:27:51] local.ERROR: Unable to retrieve structure information. {"structure ID":1030830319603,"token owner ID":2118902047}
[2023-06-09 19:27:51] local.ERROR: Unable to retrieve structure information. {"structure ID":1030830268813,"token owner ID":2118902047}
[2023-06-09 19:27:51] local.ERROR: Unable to retrieve structure information. {"structure ID":1030830241889,"token owner ID":2118902047}
[2023-06-09 19:27:52] local.ERROR: Internal Error {"exception":"[object] (Seat\\Eveapi\\Exception\\TemporaryEsiOutageException(code: 500): Internal Error at /var/www/seat/vendor/eveseat/eveapi/src/Jobs/EsiBase.php:488)
[stacktrace]
#0 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/EsiBase.php(291): Seat\\Eveapi\\Jobs\\EsiBase->handleEsiFailedCall(Object(Seat\\Eseye\\Exceptions\\RequestFailedException))
#1 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Corporation/RoleHistories.php(82): Seat\\Eveapi\\Jobs\\EsiBase->retrieve(Array)
#2 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories->handle()
#3 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/Util.php(37): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#4 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/Container.php(590): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#7 /var/www/seat/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(94): Illuminate\\Container\\Container->call(Array)
#8 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(130): Illuminate\\Bus\\Dispatcher->Illuminate\\Bus\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#9 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(105): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#10 /var/www/seat/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(98): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#11 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(83): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), false)
#12 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(130): Illuminate\\Queue\\CallQueuedHandler->Illuminate\\Queue\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#13 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/WithoutOverlapping.php(102): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#14 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\WithoutOverlapping->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#15 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/RequireCorporationRole.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#16 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\RequireCorporationRole->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#17 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/IgnoreNpcCorporation.php(56): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#18 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\IgnoreNpcCorporation->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#19 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/CheckTokenVersion.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#20 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\CheckTokenVersion->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#21 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/CheckTokenScope.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#22 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\CheckTokenScope->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#23 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/CheckEsiRouteStatus.php(62): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#24 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\CheckEsiRouteStatus->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#25 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/CheckServerStatus.php(51): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#26 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\CheckServerStatus->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#27 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/CheckEsiRateLimit.php(55): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#28 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\CheckEsiRateLimit->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#29 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(105): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#30 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(85): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#31 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(59): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\RedisJob), Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#32 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(88): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\RedisJob), Array)
#33 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(368): Illuminate\\Queue\\Jobs\\Job->fire()
#34 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(314): Illuminate\\Queue\\Worker->process('redis', Object(Illuminate\\Queue\\Jobs\\RedisJob), Object(Illuminate\\Queue\\WorkerOptions))
#35 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(134): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\RedisJob), 'redis', Object(Illuminate\\Queue\\WorkerOptions))
#36 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(112): Illuminate\\Queue\\Worker->daemon('redis', 'corporations', Object(Illuminate\\Queue\\WorkerOptions))
#37 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(96): Illuminate\\Queue\\Console\\WorkCommand->runWorker('redis', 'corporations')
#38 /var/www/seat/vendor/laravel/horizon/src/Console/WorkCommand.php(46): Illuminate\\Queue\\Console\\WorkCommand->handle()
#39 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Laravel\\Horizon\\Console\\WorkCommand->handle()
#40 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/Util.php(37): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#41 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#42 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#43 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/Container.php(590): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#44 /var/www/seat/vendor/laravel/framework/src/Illuminate/Console/Command.php(134): Illuminate\\Container\\Container->call(Array)
#45 /var/www/seat/vendor/symfony/console/Command/Command.php(255): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#46 /var/www/seat/vendor/laravel/framework/src/Illuminate/Console/Command.php(121): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#47 /var/www/seat/vendor/symfony/console/Application.php(1021): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#48 /var/www/seat/vendor/symfony/console/Application.php(275): Symfony\\Component\\Console\\Application->doRunCommand(Object(Laravel\\Horizon\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#49 /var/www/seat/vendor/symfony/console/Application.php(149): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#50 /var/www/seat/vendor/laravel/framework/src/Illuminate/Console/Application.php(93): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#51 /var/www/seat/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(131): Illuminate\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#52 /var/www/seat/artisan(37): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#53 {main}

[previous exception] [object] (Seat\\Eseye\\Exceptions\\RequestFailedException(code: 500): Internal Error at /var/www/seat/vendor/eveseat/eseye/src/Fetchers/GuzzleFetcher.php:289)
[stacktrace]
#0 /var/www/seat/vendor/eveseat/eseye/src/Fetchers/GuzzleFetcher.php(113): Seat\\Eseye\\Fetchers\\GuzzleFetcher->httpRequest('get', 'https://esi.eve...', Array, NULL)
#1 /var/www/seat/vendor/eveseat/eseye/src/Eseye.php(484): Seat\\Eseye\\Fetchers\\GuzzleFetcher->call('get', 'https://esi.eve...', Array, Array)
#2 /var/www/seat/vendor/eveseat/eseye/src/Eseye.php(288): Seat\\Eseye\\Eseye->rawFetch('get', 'https://esi.eve...', Array)
#3 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/EsiBase.php(285): Seat\\Eseye\\Eseye->invoke('get', Object(GuzzleHttp\\Psr7\\Uri), Array)
#4 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Corporation/RoleHistories.php(82): Seat\\Eveapi\\Jobs\\EsiBase->retrieve(Array)
#5 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories->handle()
#6 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/Util.php(37): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#7 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#8 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#9 /var/www/seat/vendor/laravel/framework/src/Illuminate/Container/Container.php(590): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#10 /var/www/seat/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(94): Illuminate\\Container\\Container->call(Array)
#11 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(130): Illuminate\\Bus\\Dispatcher->Illuminate\\Bus\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#12 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(105): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#13 /var/www/seat/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(98): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#14 /var/www/seat/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(83): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), false)
#15 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(130): Illuminate\\Queue\\CallQueuedHandler->Illuminate\\Queue\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#16 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/WithoutOverlapping.php(102): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#17 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\WithoutOverlapping->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#18 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/RequireCorporationRole.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#19 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\RequireCorporationRole->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#20 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/IgnoreNpcCorporation.php(56): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#21 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\IgnoreNpcCorporation->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
#22 /var/www/seat/vendor/eveseat/eveapi/src/Jobs/Middleware/CheckTokenVersion.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories))
#23 /var/www/seat/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(171): Seat\\Eveapi\\Jobs\\Middleware\\CheckTokenVersion->handle(Object(Seat\\Eveapi\\Jobs\\Corporation\\RoleHistories), Object(Closure))
... (62 lines left)

# tail -f /var/www/seat/storage/logs/eseye-$(date +%Y-%m-%d).log
[2023-06-09T19:24:01.651042+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1025997202843/?datasource=tranquility [t/e: 0.21s/91]
[2023-06-09T19:24:01.882113+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1032385831016/?datasource=tranquility [t/e: 0.23s/90]
[2023-06-09T19:24:02.089596+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1018962354642/?datasource=tranquility [t/e: 0.20s/89]
[2023-06-09T19:24:02.330335+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1025997211252/?datasource=tranquility [t/e: 0.24s/88]
[2023-06-09T19:24:02.567082+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1032385853705/?datasource=tranquility [t/e: 0.23s/87]
[2023-06-09T19:25:31.237324+00:00] eseye.ERROR: [http 500, internal server error] get -> https://esi.evetech.net/v2/corporations/98686050/roles/history/?datasource=tranquility&page=1 [t/e: 0.28s/99]
[2023-06-09T19:26:01.784886+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1038982463157/?datasource=tranquility [t/e: 0.25s/99]
[2023-06-09T19:26:11.354455+00:00] eseye.ERROR: [http 504, gateway timeout] get -> https://esi.evetech.net/v1/status/?datasource=tranquility [t/e: 10.18s/99]
[2023-06-09T19:26:18.741570+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1032385816372/?datasource=tranquility [t/e: 0.23s/97]
[2023-06-09T19:26:18.962415+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1032141664889/?datasource=tranquility [t/e: 0.21s/96]
[2023-06-09T19:26:31.841061+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1032385816372/?datasource=tranquility [t/e: 0.23s/95]
[2023-06-09T19:26:32.073170+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1032385853705/?datasource=tranquility [t/e: 0.23s/94]
[2023-06-09T19:26:32.310936+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1036591621676/?datasource=tranquility [t/e: 0.23s/93]
[2023-06-09T19:26:32.561011+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1032385831016/?datasource=tranquility [t/e: 0.25s/92]
[2023-06-09T19:26:55.339890+00:00] eseye.ERROR: [http 500, internal server error] get -> https://esi.evetech.net/v2/corporations/98686050/roles/history/?datasource=tranquility&page=1 [t/e:                                                                                                                                                                                                 0.28s/91]
[2023-06-09T19:27:13.368348+00:00] eseye.ERROR: [http 500, internal server error] get -> https://esi.evetech.net/v2/corporations/98686050/roles/history/?datasource=tranquility&page=1 [t/e: 0.28s/99]
[2023-06-09T19:27:23.066961+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1031134379068/?datasource=tranquility [t/e: 0.23s/98]
[2023-06-09T19:27:42.275929+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1030049082711/?datasource=tranquility [t/e: 0.23s/97]
[2023-06-09T19:27:42.562466+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1037186401595/?datasource=tranquility [t/e: 0.28s/96]
[2023-06-09T19:27:42.792030+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1037129003934/?datasource=tranquility [t/e: 0.23s/95]
[2023-06-09T19:27:51.460998+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1030830319603/?datasource=tranquility [t/e: 0.24s/94]
[2023-06-09T19:27:51.725649+00:00] eseye.ERROR: [http 403, forbidden] get -> https://esi.evetech.net/v2/universe/structures/1030830268813/?datasource=tranquility [t/e: 0.26s/93]

Is there a way we can troubleshoot this with EVE ESI team ?

@ISD_Traindriver
Thank you,

Golden_Gnu · June 11, 2023, 9:49am

There are two things you can do:

Make an issue on GitHub (if one doesn’t already exist): Issues · esi/esi-issues · GitHub
Make an in-game bug report

Neither will probably get it fixed, as ESI is not getting any bug fixes ATM. But, that is what you can do.

ISD_Traindriver · June 11, 2023, 10:23am

Which character/account provides the interface for the third party application in the Eve developer portal?
If it is still on the account of the old Ceo, that could also be the problem.

Do you have access to it?

The new CEO could set up the application on his account. You would then have to change the config files accordingly:

system · September 9, 2023, 10:24am

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