The Launcher just won't start

I guess this seems to come and go with every other launcher update.
I can’t get the launcher to start. I’ve tried deleting cache files, uninstall and reinstall, nothing
The steps given in help don’t do anything.
When I start it, it gives an hourglass for about a second, then nothing.
I think MS Problem application might capture something but I can’t find any sort of log file.
EVE Launcher doesn’t have one either.
I can log in using my husband’s PC but not mine.
What do we do?

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