I’m sure many of our fellow Capsuleers heard the news about the Thera Shared Bookmarks incident that occurred on October 30th and our decision to take them offline during the course of the Crimson Harvest event. Signal Cartel takes full responsibility and I hope our fellow capsuleers will accept our and my personal heartfelt apology for the incident as well as the inconvenience removing the public bookmarks had on the cluster.
During this time, Signal Cartel leadership has been listening to our fellow Signaleers as well as the greater New Eden community and we’ve made a decision: Thera Shared Bookmarks will be returning soon™. We’re now in the process of reviewing and updating our internal procedures as well as developing some tools to help us prevent future incidents as well as to quickly identify any future breaches. As with all things in the New Eden cluster, there’s always a risk and we have to account for that.
When the shared Thera bookmarks do come back online, we will be posting the following disclaimer:
“The Thera Shared Bookmarks are offered as a public service to the greater New Eden community. Use at your own risk. Take all steps necessary to ascertain that the provided bookmark(s) are valid. EvE-Scout and Signal Cartel cannot be held responsible or liable for any loss due to damages resulting from their use.”
We understand the trust that has been lost in our service. Please be patient with us and give us the time we need to get it right so we can begin to earn that trust once again.
Signal Cartel is a service corporation to the greater New Eden community. We are friendly and neutral to all in our travels and offer our services to everyone equally - hunted or hunter alike. Our apologies for the incident and for the disruption that it caused to our community.
A follow-up announcement will be made when we get closer to the Thera Shared Bookmarks return.
Katia Sae, Signal Cartel, CEO
Aldar Roanaok, Signal Cartel, COO
Not really anything you can do if CCP doesn’t provide better tools to manage users. This kind of content is exactly the kind of emergent stuff that they love to stuff into trailers to lure unsuspecting people into EVE that end up either doing the same thing or fall victim to it.
Cry us a river.
“People died”
People didn’t die, some lost some ships.
Which was totally their own fault for using bookmarks they hadn’t made themselves.
If you wanna have an approximation of safety in wormholes (and EVE in general) scan your own bookmarks and scout ahead.
They are updating the bookmarks with a disclaimer stating the obvious for the completely oblivious people out there.
Not much more they can do.
It is and always was a free service that you can choose to use or not at your own risk.
When, oh when, are we finally going to be allowed to add bookmarks to Overview. It is probably the most asked question on Rookie Help chat. I don’t need public bookmarks…I just want my bookmarks in the same list as all the other ‘warp to…’ places.
Honestly… sad you even have to apologize lol. ANYONE that used those bookmarks and thought it was a “safe” service, then lost something and complained to you about it, deserved every bit of that lesson.
This is Eve, in my opinion no one is at fault here, on either side. Just a service that was offered and always known to have risks (this isn’t highsec, your literally in a wormhole your not safe) was finally breeched. I’m shocked this wasn’t like a weekly occurrence honestly, a testament to the Signal Cartel efforts with this. Don’t beat yourselves up, no big deal here, thanks for all the hard work you have put into this and I cant wait to see Thera BMs up and running again.
They put the bookmarks out there and when they did that they took full liability and ethical responsibility for how those bookmarks were used or not used. Outrageous!
