Hi
I know the black screen issue is very frustrating. We’ve been investigating it and have found a number of defects that could be causing it, some which almost looked the same, but turned out to have vastly different causes.
We’ve worked with a few players on a set of steps that helped them get back into the game.
Make sure you’re running the latest patch for your OS. There were important driver updates deployed by Apple for AMD based graphics cards a few months ago.
Remove the existing EVE install first. This will be in a path similar to
~/Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP
Failure to remove the existing install means the black screen issue may continue.
Reinstall EVE, but turn on the ‘Download the full EVE Game client’ option inside the launcher.
Once downloaded, run the game. You may see a black screen with a spinning circle at the bottom left. Press escape and this will be bypassed.
This should land you at the character selection screen.
If you still experience a black screen after this - please report back so I can follow it up. Just to reiterate: It’s really important that the existing install is removed. When we reproduced this internally, this was an important part of the fix.