No rage here, just contempt for shoddy comms and shoddy reputation management. I pity them.
It’s now been 8 hrs since Downtime and the Log-in reward claim issue still hasn’t been resolved…
Just exactly how much time does ‘soon’ mean?
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Perhaps we should open a book on whether the problem will repeat itself at 1100Z tomorrow…
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Did you not see the below?
Meaning they will likely add the stuff to your redemption queue when they are able. It might take a few days for them to collect the data and issue the correct script. Make a ticket after a week or two and take records now in case it’s not resolved by then.
Anyone’s guess
That’s right, I’m just terrible.
Ok, you’re just presenting his statement out of context when you do selective quoting and leave out this part:
His entire statement is basically not to file support tickets about it because it should be working ‘soon’…
Now it would be nice if they automatically added it to everybody’s redeem queue but there’s nothing in his statement to suggest that…
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The DLI is working, for people who have logged in after they fixed it, they need to do more work for those who logged in during the bug, which may in fact be automatic, as he stated there is no need to flood the support system with tickets (yet).
No, not working at all here.
Couldn’t care less about some stupid Skinr colour thing but the yellow flashing light telling me to take something I cannot take is really ******* annoying
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Just checked. The login rewards cannot be claimed when I log in as well.
I just created a bug report - just as documentation.
Let us see if they fix it.
Earlier I logged in one of my five accounts and saw that the claim button wasn’t active in the Event Log-in window on the Launcher account screen… So I then actually logged that account into the game to try it and it still didn’t work…
I then logged out and checked the forums to see the statement from @CCP_Swift in this thread…
Anyway, I just now logged in each of my five accounts and none of them can redeem the Event Daily Log-in reward so the issue definitely hasn’t been resolved..
Your claim that it will be done automatically is pure speculation since there hasn’t been any ‘Official’ statement from CCP pertaining to that… Now if you’ve been in direct communication with CCP and are currently being updated on the status of this issue then great… If not then there’s actually no need for you to continue this convo with me, especially if you’re not affected by it
You mean… like this?
So is it safe to assume this will not be fixed until after downtime at the earliests?
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I think that’s a good bet…
It would have been real nice if there was – I don’t know – some kind of update. Are we going to get credited with today’s rewards or screwed out of the final day rewards? Something.
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That’s a very good question, definitely one that CCP should have already addressed…
Which was posted nearly four hours after the problem arose and had been reported repeatedly on these fora. Some people have only a limited time to play each day; what is the best thing for them to do, log in and hope it gets fixed downline, or not log in and risk missing rewards?
This issue obviously does not matter to you; fine, but do not snipe at people making perfectly reasonable comments. Best get back to your bridge, there is a goat wondering where you have gone…
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Still not fixed. In CCP time units, where 1 second means anything from 0 seconds to 15 seconds, “soon” means Soon™.
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It is decidedly not. I have logged in multiple times since yesterday and the DLI still only shows “CLOSE” on chars who did not accept it through the log off window.
Still not fixed. Almost 5 hours before downtime.
3 of my Omega can’t claim today’s gift.
On the 4th account, I did tried to claim on the popup on quitting the game, but unfortunately, the items are NOT in the redeem queue, and now the daily login screen say it has already claimed today’s reward, so it is screwed. Do you stand by your words that there will be no need to file support tickets?
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