That day, I was performing a gate jump as usual. As I passed through the gate, the client suddenly froze. Although I could hear the ambient audio playing normally, the client screen completely stopped responding. I thought I might have encountered an occasional bug, so I forced the client to close and restarted it. After performing several more gate jumps, the issue occurred again—the client froze as the ship passed through the gate, with the audio still working but the screen frozen.
I began to suspect that the problem was related to Upscaling and Ray-traced.
I turned off Upscaling and Ray-traced, attempted over a dozen more gate jumps, and the issue did not reappear.
This already happened on SISI during testing. Reported the bug and others said they had those freezes as well, a bit sad to see this go live like this. Makes the time I spent on SISI to find issues like this feel a bit like wasted effort. But well, I hope they fix it fast.
I was really exited to finally have DLSS, Raytracing and even Framegen in EVE. A bug like this takes the hype away.
For protocol:
CPU: Ryzen 7 5800x
GPU: RTX 4060 ti 16gb with 581.08 GameReady Driver
Memory: 16GB DDR4 4133MT’s (2x8gb)
Run on Win11 23H2
Whilst travelling ~15 jumps today, with 2 characters. I have had to restart one character 3 times, and the other twice, as jumping through gates would cause visuals to freeze, and sound to continue.
DX12 - Upscaling DLSS - Performance
All other Graphics settings low, medium or disabled
CPU: Ryzen 7 7800x3d
GPU: Nvidia 4070 Ti Super (576.88)
2 computers, both freezing a third of the time when I change zones when DLSS enabled, just as mentioned by other users above. AMD FSR3 works fine. I also get a nice 10-15 second pause when switching to DLSS. AMD FSR3 only incurs a 3-second pause. I frequently use DLSS in many others games without issue on both system. Thanks for looking into it!
DX12 - Upscaling DLSS - Performance or Quality
Other graphic settings on High. Ray tracing disabled.
Same, Dropped the DLSS setting down to”Balanced” has fixed it for me … so far, all other settings left on max. No, after downtime did some jumps, fail DLSS still not working properly.
Definitely seems like DLSS is the root cause. I have run loglite at the same time. Gneerated the crash twice with DLSS enabled. And not been able to so far with DLSS disabled. Logs have been saved in casae a Dev wants them!
Ditto, freezing issue happens with me on gate/wh jump transition video. I changed to AMD FSR3 as a fallback as that also support nvidia chips. The error I get is, “D3D12 Device Removed Extended Data“ However, I’d like to use dlss
