UPDATE: 23:44 - The majority of chat issues have been resolved. Some outliers might not see correction until the next downtime. In the meantime please relog if you’re still experiencing issues.
Players who lost ships due to bad local intel caused by the chat outage can visit http://support.eveonline.com and file a ticket under the category Game Play Support -> Reimbursements -> Lost Ships and our GMs will look into it on a case-by-case basis. This is not a guarantee of replacement but rather that investigations will be made.
UPDATE: 23:17 - Although some chat services have been restored we’re aware that there are still issues across the cluster. Work continues.
UPDATE: 20:07 - Chat channels should be gradually recovering. Please continue providing feedback in this thread about unexpected behaviour.
UPDATE: 21:43 - Almost there.
UPDATE: 20:58 - Work on the resolution is continuing. Thank you for your patience during this period.
UPDATE: 20:26 - We have identified the cause of the issue and are now working towards a solution.
UPDATE: 19:44 - Chat issues persist and our team continues to work on the problem.
We are aware of some in-game chat issues which are currently taking occurring. Our engineers are looking into the issues. Updates here and on the EVE Status Twitter account.
Please leave reports of what you are experiencing in this thread.
About 26 minutes ago I got a lot of “undelivered” messages in a chat - they are greyed with added " - undelivered"
Local doesn’t update in time.
After reloading clinet many chats don’t load up completely .
Logged in and no chats at all no MOTD. All chats blank sit for 5 minutes in game all player channels are gone. Only have corp alliance and local with nothing in them. On first login game lagged like a old women going to church on sunday. i had people in the player owned channels then all of em were gone like i got kicked from them??
