Always connection failed

the login screen stays in “authenticating”,and then show “the socket was closed”,unable connect port 26000.
where is the problem?

every day have this problem. with some trying,still can get in game
but these days,it never let me in now.

Did you try search the Help Center? if not then I would suggest you have a read on the topic of The Socket was closed message

In short, the main causes for “Socket Closed” are:

  • Having to many downloads (or uploads) active, eating up all your internet bandwidth
  • Playing using wireless connect in your home (or elsewhere),

in techincal terms, Packet Loss, is the cause of your disconnects.

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