Ok, so back in the day, you could transfer characters with PLEX.
When CCP introduced the nuPLEX ( 1 old PLEX = 500 new PLEX) they ■■■■■■ up and forgot to add this option again. They promised, back in 2017, that it will be back ("PLEX can no longer be used for Character transfer fee payments" - EVE General Discussion - EVE Online Forums).
The new formal process was, that you store 1000 PLEX with the character, that you are selling and send a support ticket, so they can do it manually, because they removed the automatic option.
Removing this essential feature of the Character Bazaar is already a dickmove. It was always core of Eve, that you could get all premium features with PLEX, now you need to pay the transfer with a Credit Card.
Now lets talk about the real dickmove. They changed this policy without telling anybody. You can check this nice Thread, where one of many players got screwed:
He sold his character by the rules, send the ticket like always and then they tell him he cant do that anymore. The first way to hear about this change is a reddit post:
https://www.reddit.com/r/Eve/comments/f9algq/ccp_stops_doing_manual_plex_character_transfers/
So the players that where mid transfer are now ■■■■■■. They spend the ISK and cant exchange the character, because nobody thought its important to tell us about the rule change. They gave us the update AFTER the reddit shitstorm:
So why is it impossible for this company to tell us about such a change, BEFORE they change it?
Why is it impossible to show godwill for the people that are mid-transfer? Why does CCP ■■■■ them over like that?
So yes, i am mad, and so should the rest of the community.