I will not play this game as seriously as I thought I would by buying Omega Time and PLEX.
I bought 500 PLEX yesterday, tried to sell it and some bug happened when I tried to sell it while it said I did not have enough to cover Broker Fees. Nothing got sold but the game now shows 0 PLEX as if it was sold but I didn’t get the isk and there is nothing in Financial Transactions.
I am not upset about the €24,99. I am upset that this game bugs so much that it can erase 500 PLEX from my account. If I cannot trust the game’s financial transactions system then I cannot trust it when I want to pay the Omega subscription or as is the case now for PLEX buying.
I am not going to bother opening a ticket. From what I read all over this forum the customer service has gone on permanent vacation. I don’t want this issue to poison my days. I will forget about losing the price of two fast-food meals and forget about being serious about some internet game.
I will play as an Alpha just to scratch the space itch and enjoy the art but CCP cannot count on my making any financial transaction to them anymore.
Sorry CCP.
Fix your game or lose money.
That’s the Capitalist way, isn’t it.
o7
This means you set up a sell order rather than selling to an existing buy order.
Because… it’s a sell order so the plex is in escrow but no one has bought it yet so you don’t have any isk yet.
I bet it didn’t happen as you said it did, just like the guy who said he still had a black screen while also stating he started warping, and the guy who said that because his PI was worth half he actually has to work twice as much to get half.
the Plex is probably in your Item hanger now instead of the Plex vault.
dooublecheck on that real quick, if you not at the location you sold it at, you can use “Personal assets” to find it.
I am not lying. If I say there is nothing that really means there is nothing.
If you think I am lying then there is no point of you pursuing this topic.
I will provide screenshots of the relevant windows asked by the doubters when I get home.
I don’t know which is worse, loosing 500 PLEX or being called a liar… I must say that latter feels worse.
As I already said, I lost the price of a couple of fast-food meals but CCP lost any future financial transactions from me until those 500 PLEX are found.
I’d still advise to file a support ticket (F12) if you don’t find those PLEX, in the interest of any other players. The chance for a glitch is small but not zero.
Check every possible location, even including redeem window, ship cargos, item hangars, plex division, wallet.
Those plex will be found, it’s in ccp’s interest that they are found …
good luck
I don’t feel like stretching the issue longer than I can stand but I may. Right now I’m just resigned to having lost the PLEX and will take it as good lesson learned.
I checked yesterday but I will do it again, including all the other locations you have mentioned.
That’s what I figured.
I am waiting to contact a corporation willing to take me in but if I will not be Omega then I don’t see the point.