Cannot log in the launcher, even after a cleanup

Hello everyone,

I have an issue with my Eve launcher, even when, after uninstalling and deleting “CCP” and “Eve Online” from appdata local and roaming, I tried to reinstall again. Every time I press “I already have an account” it show this error:

Also if I go to the Setting and into the “Eve Online” section, the “Game Files” keep vanishing and showing again in intervals of 3 seconds between disappearing/reappearing.

I don’t know what to do at this point. Could someone help me with the situation?

Don’t really know…sounds like either a broken operation system or a hardware failure…the vanishing files i mean…whatever that is…

So think about the usual stuff…reinstalling the computer…trying another internet connection, maybe with your mobile phone…try it on a second computer…change the harddrive…

You haven’t stated the operating system you are using. If by chance it is macOS, then they acknowledged an issue today and fixed it.

Unfortunately, I’m on windows. It fixed the problem…only temporarely. As soon I closed the launcher, the problem returned. I opened a ticket, I just hope the support will tell me how to fix this crap.

I am getting something similar, just started about 5 minutes ago.

Cleared cache, due to slow running in game, and cannot log back in. Nor access my account page.

You may want to do a support ticket and take part in this thread: