I agree, Aergri.
But in the same way that a tiger is a beautiful creature with many things to recommend it to the discerning spectator, closer inspection tends to reveal qualities which can only be regarded by the undefended human being as downsides…
The skin, as it were, comes with the claws, and you don’t get to encounter the one at the expense of the other.
It’s interesting to me that some people like to form some kind of cosy relationship with just about everything they encounter; their avatar, their ship, space, etc. That’s why some miners have a go at people who blow up their stuff; they can’t take the hit to those cuddly relationships. I suppose it’s not impossible - by extension - to include a commercial company like CCP in that list.
I prefer to remain balanced about those things. CCP is a company, not your best friend. Sure, it’s populated, but those folks are employees with a reason to encourage the good relationships at which you hint, albeit unwittingly. Of course, they may also be genuinely friendly, but you can guess which is of prime importance. They make mistakes. Best to acknowledge that and act accordingly instead of blanket-praising something unrealistically.
Does that sound cynical? Probably.