Hello, I am currently having the following issue. When I start my client, I am not able to go to the character selection screen, but rather it is just a solid black screen with a loading circle in the bottom left hand corner, no amount of waiting seems to fix this, neither does restarting computer.…

had that problem awhile back. Update graphics drivers, click permissions on screen shot window, then verify the cache after. When all is done, restart and good.

glad it worked. Most graphics issues can be fixed that way really

I’ve been getting a white screen launcher since the last major update I did. Followed your instructions and didn’t help. Last time I rebooted and it let me in, but it’s persistant. [2020-07-01 (2)]

That doesn’t look like a graphics driver issue, or an index issue per se, that one is a little more difficult, but if i was to guess looking at that, it’s a bad network cache. Last time I ran into that i had to run ccleaner, and then reboot. Disk Cleanup should also work. FYI: most data for game hea…

Character Selection Screen Replaced with Black Screen, Unable to Log In

Issues, Workarounds & Localization General Issues

CaseyLP (CaseyLP) June 25, 2020, 4:12pm 3

Thanks that ended up working!

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Character Selection Screen Replaced with Black Screen, Unable to Log In

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