i remember watching that
1 Like
Thanks again @CCP_Convict, @CCP_Aurora, @CCP_Dopamine and everyone else for finally making it a priority to communicate publicly about these issues immediately instead of leaving us to wonder. Nobody seems to really appreciate that.
Do you guys have any idea how many individual systems are running to keep EVE Online going? How complex this beast really is? Itâs a miracle itâs just the chat system that goes down once a month, if that.
CCP is in full panic mode right now trying to implement extremely complex anti-DDoS mechanisms throughout the clock across and inbetween all of these hundreds of microservices so your game is usable in the first place while others attack it, and because one component of the game happened to go down for a few hours people are suggesting unsubscribing. Not only that, but throughout this whole process theyâve been posting constant updates and reimbursing thousands and thousands of people, even people who didnât actually lose anything from the attack.
Calm the hell down and let CCP figure it out, guys. You already know they will make it right if you lose anything. Just a bunch of people screeching to screech. Christsakes. Be mad at the DDoSers, not CCP.
2 Likes
The chat issue has been ongoing for a long time.
In fact itâs been happening too frequently for far too long.
1 Like
Iâm honestly not sure what you guys are talking about. Iâm logged into EVE just about all day every day because I work from home and the chat servers are almost always online. Do they go down occasionally? Sure. But itâs definitely not some massive problem where ârolling backâ is necessary or even going to fix it. Perhaps Iâm jaded, but I remember there being MORE problems years ago. I canât remember the last time the chat servers went down across all of EVE and there wasnât an associated DDoS with it.
the old system had no issues at all, it may take few more resources but thatâs all.
you wouldnât believe me but I know.
But official statement on the ongoing chat issues since it was implemented will be cool from CCP. I bet there will be more cockups with this chat in future too.
one more thing here , since DDoS turning Omega to Alpha state ? Also you know what is DDoS right ?
Also I am not Mad 
Iâve been here since 2008 and occasionally there was issues back then but in the past couple of years thereâs been way more issues with chat compared to all the other years before that.
Maybe the chat system has more issues than I thought, I could be wrong. I personally have had zero problems in the past few months.
Regardless, theyâre under a DDoS attack. This is the type of thing that could easily knock out the chat system. Rolling back isnât going to fix it. Other things in EVE started having issues at the same time.
It seems to me like things are getting better and the attackers are just trying to find more holes.
We do. And that is why more competent people than CCPâs developers keep telling them that this externalization of services was a mistake. It added an additional and highly complex mechanism to an already complex system for no benefits and that only caused issues.
CCP is clearly not in full panic mode. At all. Otherwise, they would have long ago reverted back to the old chat system since this is not the first time this happens by a long shot. Ever since the new chat system was introduced the new chat system that runs on external Amazon WS servers, it has run repeatedly into issues.
2 Likes
I think you are writing in the wrong thread mate, nobody on this thread has suggested unsubscribing etc etc in fact we are all reporting what we see and cannot see. We are all having a nice chat whilst waiting for the problem to be fixed. I am sure that CCP are doing their upmost to sort it out. But whilst there is a post on Twitter saying they have fixed it and no post on here for the people who do not use twitter, then some updates here would be useful. But alas the problem isnât sorted.
Iâm honestly not sure what you guys are talking about. Iâm logged into EVE just about all day every day because I work from home and the chat servers are almost always online.
Same for me until today so maybe you may not be so lucky any time soon, and ALMOST?
Externalization? I mustâve missed something. I thought they just moved it to a newer way of keeping connected to their own servers. They didnât go outsourcing the chat system, did they?
Oh, yeah, thereâs plenty of people in here being super helpful. But there were a handful of people here and elsewhere screeching about how CCP is â â â â and canât do anything right and yadda yadda unsubscribe. I said âevery single one of you guys mindlessly screechingâ. Thereâs plenty of good discussion in here.
I heard that they are hosted by Amazon
Yeah, so is most of the internet and most MMOs/online games you play.
May I suggest you read this?
Looking at this dev blog, some things there aged really well. For instance:
We want to break up the EVE game server into more manageable parts and this is one of the steps that gets us closer to a Microservices Architecture.
This worked amazingly. The new chat system is so much better manageable that it requires the attention of entire teams to stay functional. Now CCP has no more time to screw up other things.
i know i have read them threads and yes i agree there are a few shouting about unsubscribing, i say let them and please do it quietly
And now we are letting them know we have spotted issues!!!
Iâve seen that. Thatâs not âexternalizationâ. People are acting like they outsourced the infrastructure to India or something.
All they did was separate the chat from the solar-system nodes so they donât affect each other, and used a proven protocol for doing so. Seems like a logical move to me. If anything it makes things simpler for them. They then put it in a different Amazon cloud. EVE is already hosted in the Amazon cloud in Europe. They just put it in a different location.
I think the real issue is perception, that before, they were so tied together that they would go down together, whereas now you can actually see chat going down separately since itâs a separate system.
If âputting the chat system on AWS serversâ is not externalization, what is? Itâs an entirely disconnected system from EVE nowadays. That is why you can still play even though the chats donât work anymore.
EVE is already hosted on AWS. Has been for a long time. Externalization would be having some third party vendor handle it for you. Iâm not 100%, but I believe all they did was host it in a completely separate kubernetes cluster in a different Amazon AWS location, if you want to be real specific.