Same problem here, if I logon with Omega clone I receive socket close, if I logon with alpha I receive “you are in omega state, cannot logon to alpha”.
Here extract from logs:
EXCEPTION #1 logged at 28/07/17 14:12:33 : Socket closed with Exception
Formatted exception info:
error: [Errno 10054] An existing connection was forcibly closed by the remote host: ‘recv operation failed’
Common path prefix = e:/jenkins/workspace/client_tranquility/branches/release/tranquility
Still cant even log into the client, i can open client on laptop, cant log in, i can open client on desktop, and the client white boxes. sad day today for me wasted a timer on a Mobile warp disruptor thinking i would be able to use it tonight, and launched it right before downtime to try and log in quick to catch a few before i headed to bed… 1.5 hours later here i am, not able to play… yay!
I was having this issue however I have found that restarting my computer has solved the problem, not sure if this will help anyone else but it’s worth a shot!
just a bit of info I looked up virgin media forums and realised they have trouble today also across multiple platforms … I had issues and fixed by a power cycle (shutting down unplugging and restarting ) also ran a speed test before connecting to the game allthough not sure that woulda made much difference