Some time since November 17th all contract deposits have stopped being refunded. I’ve always got back my deposit for a public item exchange contract when it is accepted, but now they have suddenly stopped. Many people have tested this with me, many times, and now no one is getting their deposits back. Was there a change we don’t know about or is the deposit refund broken?
You set a PUBLIC ITEM EXCHANGE CONTRACT, set a price, pay the deposit and the broker’s fee. If the contract is cancelled or expires the deposit is not refunded as it should be, but when they are accepted and complete, you should see in wallet transactions the payment go in, the deposit go back in and sales tax taken out. So many times we have tested this and no deposits are being refunded as of some time after 17/11/19.
Just to make clear this is a PUBLIC contract and this is the DEPOSIT - NOT THE BROKER’S FEE or THE SALES TAX. I submitted a ticket 5 days ago and still have no answer. Please help.
Yeah I noticed that the last time I had the Deposit refunded when a contract was accepted was on Nov 27th and since then no refunds… tho the tax is still charged so we’re effectively being taxed triple !
There is nothing in recent patch notes indicating this is a planned change so seems to be something broken.
I’ve put in a BR -EBR-186688 related to this.
Excuse me, but why in the name of anything would you come and ask something like this in this forum without first consulting patch notes and realizing for your self that all is working as intended? I had to waste almost 20 seconds of my life reading this BS and another 50 seconds replying to it.
Yep finally resolved. I put in a support ticket and worked out the deposits that hadn’t been refunded and CCP reimburse me the amount (I just had to transfer it back to corp wallet)
Not sure if they were going to actually fix it or only reimburse to those that ask !