Some time since November 17th all contract deposits have stopped being refunded. I’ve always got back my deposit for a public item exchange contract when it is accepted, but now they have suddenly stopped. Many people have tested this with me, many times, and now no one is getting their deposits back. Was there a change we don’t know about or is the deposit refund broken?
You set a PUBLIC ITEM EXCHANGE CONTRACT, set a price, pay the deposit and the broker’s fee. If the contract is cancelled or expires the deposit is not refunded as it should be, but when they are accepted and complete, you should see in wallet transactions the payment go in, the deposit go back in and sales tax taken out. So many times we have tested this and no deposits are being refunded as of some time after 17/11/19.
Just to make clear this is a PUBLIC contract and this is the DEPOSIT - NOT THE BROKER’S FEE or THE SALES TAX. I submitted a ticket 5 days ago and still have no answer. Please help.