Historically, and I’m talking 4 or 5 years back, CCP took a hardline approach to botting and RMT’ing. That approach appears to have ‘diminished’ over time, to the point where it almost appears they take little, if any action at all, towards those that are botting.
The frequency of posts concerning bots ‘ruining peoples game play’ is increasing and all complain of a lack of activity by CCP. Its also worth noting that a number of these are quickly ‘closed’ on the pretence of offering no further useful purpose whilst other posts are allowed to ramble on for days and weeks
If you are not aware, if and when you spot a bot, you are in theory supposed to click their profile and from their dropdown select the report bot feature. However, this feature does not ask for any supporting evidence you may have and it doesn’t provide you with any update at a latter time. Some, including myself, now question does this ‘report’ actually go anywhere and is it really fit for purpose
Recently I had the frustration of dealing with multiple bots within the Jita market - all of which incidentally were Alpha toons … When I initially reported them to CCP at first they wouldn’t act. Months went by with me raising support tickets ‘Shawshank redemption style’ and eventually they did something half baked, namely banned approx. a third of the toons that I had reported. When I queried sorting the remainder I was basically told tickets closed and leave it with us’. A month later and toons in question are all still happily doing their ‘thing’.
I would like to think that CCP has a grand plan for these bots, but as I have been banging on CCP’s door for over 6 months to do anything, and as they still operate up to the present day, I distinctly get the impression I’ve now been fobbed off.
To put it into context, one toon which I reported several times, had what were clearly multiple daily RMT contracts which were worth on average 20 to 30 bill per day. Did CCP ban this client or take any action against them to date, no, nothing. 2 months post me initially reporting them and several tickets later and he still operates daily.
Screen dump of his contract history… and their are pages and pages like this - Contract history
Its also worth noting I did 20 plus dumps of Jita local over many days and cross referenced them, looking for toons which remained logged in 24/7, consistently throughout the week. It came back with 97 toons which looged in immediately after DT, remained logged in throughout the day / night, and reclogged back in the next day and so on. Might be something, might be nothing.
So, my questions to you are:
Are bots in game actually a bad thing, does any of this really matter?
Are Alpha toons likely to impact on the number of bots?
Do you have any experiences of bots and reporting them to CCP, if so, were you happy with their actions / response?
Do you think CCP are complicit in their use, if so, what have they got to gain from this?