Hello, It’s reminder for you’re team (and you’re DPO first). You must comply to GDPR, and write you are GDPR compliant in you’re website is not enought. When someone ask to have access to personal data you store you have 2 month to answer … or said " we have to many work so it will take 1 more mon…

After the period of time has elapsed you can escelate with your data ombudsman (there should be a list of them for every country), even if you believe it has not been resolved to your satisfaction if it is within their remit.

If that is your data ombudsman then yes

Open a ticket with the reference the ombudsman gives you for the complaint? CCP could have this on their account management page for data download.

CCP ban me from support after my first data access request. So no i write to they’re DPO who totally ignore my message so…

How many swear words did you use?

In fact it was a polite and official request (no joke). But it upset CCP beaucause was in same time of blackout i suppose.

GDPR and CCP

Issues, Workarounds & Localization General Issues

Dictateur_Imperator (Dictateur Imperator) February 19, 2021, 11:56am 3

In fact if you read i launch a procedure with the CNIL who is the french part of state who manage this kind of thing. (yes i haven’t got precision of what CNIL is on my first message)

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GDPR and CCP

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