God,i try 3hour,but my game cant contact .plz,do anyone know why?

I have factory reset my computer 5 times. The launcher can be updated, but I still can’t connect to the client. Help, this is too painful.


look

A translation might be useful.

But given the characters PN 18.01.23 - Access Restrictions for Mainland China ?

Contact support if you believe if this is an error: https://support.eveonline.com/hc/en-us/articles/360011834800-Contacting-Support