I came back to EVE in January after about eight years away. Customer support had no problem immediately disabling the two-factor authentication for Tranquility, but it’s still active when I try to login to Singularity. I thought it might just go away after the latest mirror but no luck.
I put in a ticket some time ago and GM Meeseeks referred me here to the Test Server Feedback sections of the forums.
Yeah, it sucks. You could use capital ships in high sec on the test server. I used to fight the Caldari Navy faction police in dreadnaughts and carriers. Good times.