Don’t answer them. They are saying stupid things, for you to correct them and they don’t need to make any effort.
You won’t get anything from helping them, they will use your advices, and then claim they are so intelligent and found the solution by themselves.
Two weeks in, I’m literally making the same amount of isk per day(1-2B) than I was before. Nothing changed at all. Actually, I’ve had more sales on the last two weeks than the two weeks before but I guess it’s that those two weeks were bad - the difference in what I made 6 months ago is too small to be noticeable.
I also sell smaller stack, and when I have the time I lead people spamming 1-item orders down by putting my own 1-item order but with real cuts.
first week it started with no sale, but then it went uphill to like 3B benefit/d, then last tuesday I made 0 isk but otherwise it’s been 10B benefit over the last 7days (then I lost 5B like an idiot by a mistake)