Wrongfully Banned one of my accounts due ‘Account Security Compromised’.
Account given back after 3 weeks of ‘Investigation’, with some compensation. My account was not compromised.
They forget to turn off the account restrictions due to the wrongful ban. I have 3 characters I bought from the Bazaar that I cannot extract.
8 days since their last response. It’s been 30 days so far, and I don’t have my account back, fully yet.
I know this is going to get closed, but um… Helloooooooooooooooooooooooooooooooooooo?
If you’re not getting anywhere through the support desk/ ticket system you could try contacting customer support directly via their email, which is support@eveonline.com
Slightly off topic, if a man says something in the forest when there are no women to hear him, is he still wrong?
Seriously now, The value for me is in the time/money investment. And the fact that CCP greatly benefits from people having multiple gamma accounts, 2 characters each training with MCTS.
How does it benefit CCP taking over a month to restore a service that has been wrongfully banned, so that I can buy gamma/MCTS on that account?
How would it be for you If netflix banned you for a month while you are paying and then returned your account back with only the kids section enabled?
Unfortunately you will not be able to find assistance here on the forums. The best way is to wait for the GMs to respond to your ticket. As such, I will be closing this thread now.