Is Support Open?

I have been wondering???
Have tickets and was wondering if EVE Support is actually there …
Normally i get a response in less than a day and its been over a week??

Just curiuos

The time it takes depends on what kind of ticket it is. Some things are higher priority for them.

oh ok
I having login issues with Character

CCP’s (internal / external) CS has heavy loads. It can take a while, so training the Patience skillbook is a requirement but they do put in the effort to help. Quite often above & beyond the call of duty.

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