Lag every evening, why?

absolut horrible lag 20-30 secs delay but just eve. evbrything els eis fine ping around 6-10 and 70-80mb/s download.

1 <1 ms <1 ms <1 ms FRITZ-NAS [192.168.2.1]
2 7 ms 7 ms 7 ms 62.155.242.144
3 17 ms 16 ms 16 ms d-ed5-i.D.DE.NET.DTAG
[217.5.71.50]
4 16 ms 16 ms 17 ms 80.157.204.58
5 27 ms 27 ms 28 ms ae8.cr1-lon2.ip4.gtt
[89.149.186.46]
6 43 ms 43 ms * ip4.gtt.net [46.33.85.78]
7 42 ms * 42 ms srv200-c.ccp.cc [87.237.34.200]

Ping statistics for 87.237.34.200:
Packets: Sent = 42, Received = 37, Lost = 5 (11% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 43ms, Average = 42ms

Compleely unplayable on Telekom. I have to pay for VPN to play EVE


ip4.gtt.net [46.33.85.78] - This one is the culprit for me.

For about 2 weeks, the game is unplayable, same issues as the guys above. i even replaced all my lan cables, router, etc. to be sure the problem is not with me.

I am currently paying for 17 accounts! fix this asap, or you are going to lose me as a player!

Starting basic diagnostics

Looking up hosts:
launcher.eveonline.com
binaries.eveonline.com
resources.eveonline.com

Host lookup for binaries.eveonline.com returned:
99.84.147.60
99.84.147.39
99.84.147.61
99.84.147.48

Host lookup for launcher.eveonline.com returned:
99.84.151.128
99.84.151.67
99.84.151.41
99.84.151.38

Host lookup for resources.eveonline.com returned:
52.222.247.8
52.222.247.239
52.222.247.160
52.222.247.28

Host lookups done
Starting ping for launcher.eveonline.com

Ping wird ausgefhrt fr d1hoqe10mv32pv.cloudfront.net [99.84.151.128] mit 32 Bytes Daten:
Antwort von 99.84.151.128: Bytes=32 Zeit=5ms TTL=247
Antwort von 99.84.151.128: Bytes=32 Zeit=5ms TTL=247
Antwort von 99.84.151.128: Bytes=32 Zeit=5ms TTL=247
Antwort von 99.84.151.128: Bytes=32 Zeit=4ms TTL=247

Ping-Statistik fr 99.84.151.128:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 4ms, Maximum = 5ms, Mittelwert = 4ms

Starting ping for binaries.eveonline.com

Ping wird ausgefhrt fr d17ueqc3zm9j8o.cloudfront.net [99.84.147.60] mit 32 Bytes Daten:
Antwort von 99.84.147.60: Bytes=32 Zeit=6ms TTL=247
Antwort von 99.84.147.60: Bytes=32 Zeit=5ms TTL=247
Antwort von 99.84.147.60: Bytes=32 Zeit=4ms TTL=247
Antwort von 99.84.147.60: Bytes=32 Zeit=7ms TTL=247

Ping-Statistik fr 99.84.147.60:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 4ms, Maximum = 7ms, Mittelwert = 5ms

Starting ping for resources.eveonline.com

Ping wird ausgefhrt fr dm794883twbxj.cloudfront.net [52.222.247.8] mit 32 Bytes Daten:
Antwort von 52.222.247.8: Bytes=32 Zeit=5ms TTL=248
Antwort von 52.222.247.8: Bytes=32 Zeit=5ms TTL=248
Antwort von 52.222.247.8: Bytes=32 Zeit=5ms TTL=248
Antwort von 52.222.247.8: Bytes=32 Zeit=6ms TTL=248

Ping-Statistik fr 52.222.247.8:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 5ms, Maximum = 6ms, Mittelwert = 5ms

Basic diagnostics finished

Starting traceroute diagnostics - this may take several minutes

Starting tracert for launcher.eveonline.com

Routenverfolgung zu d1hoqe10mv32pv.cloudfront.net [99.84.151.128]
ber maximal 30 Hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 5 ms 4 ms 7 ms 62.155.240.82
3 5 ms 5 ms 5 ms b-eh3-i.B.DE.NET.DTAG.DE [62.154.46.206]
4 5 ms 5 ms 8 ms b-eh3-i.B.DE.NET.DTAG.DE [62.154.46.206]
5 4 ms 4 ms 6 ms 80.157.207.26
6 19 ms 9 ms 10 ms 52.93.39.132
7 29 ms 15 ms 12 ms 52.93.49.129
8 * * * Zeitberschreitung der Anforderung.
9 * * * Zeitberschreitung der Anforderung.
10 * * * Zeitberschreitung der Anforderung.
11 * * * Zeitberschreitung der Anforderung.
12 * * * Zeitberschreitung der Anforderung.
13 4 ms 4 ms 4 ms server-99-84-151-128.txl52.r.cloudfront.net [99.84.151.128]

Ablaufverfolgung beendet.

Starting tracert for binaries.eveonline.com

Routenverfolgung zu d17ueqc3zm9j8o.cloudfront.net [99.84.147.39]
ber maximal 30 Hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 5 ms 4 ms 4 ms 62.155.240.82
3 6 ms 6 ms 5 ms 217.5.101.74
4 5 ms 4 ms 8 ms 217.5.101.74
5 13 ms 7 ms 9 ms 80.157.207.26
6 8 ms 10 ms 9 ms 52.93.39.36
7 5 ms 5 ms 5 ms 52.93.49.117
8 * * * Zeitberschreitung der Anforderung.
9 * * * Zeitberschreitung der Anforderung.
10 * * * Zeitberschreitung der Anforderung.
11 * * * Zeitberschreitung der Anforderung.
12 * * * Zeitberschreitung der Anforderung.
13 5 ms 4 ms 4 ms server-99-84-147-39.txl52.r.cloudfront.net [99.84.147.39]

Ablaufverfolgung beendet.

Starting tracert for resources.eveonline.com

Routenverfolgung zu dm794883twbxj.cloudfront.net [52.222.247.8]
ber maximal 30 Hops:

1 1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 5 ms 4 ms 4 ms 62.155.240.82
3 9 ms 7 ms 5 ms 217.5.101.30
4 5 ms 4 ms 4 ms 217.5.101.30
5 5 ms 5 ms 4 ms 80.156.161.178
6 15 ms 8 ms 10 ms 52.93.39.86
7 5 ms 5 ms 4 ms 52.93.39.95
8 7 ms 5 ms 5 ms 52.93.39.181
9 * * * Zeitberschreitung der Anforderung.
10 * * * Zeitberschreitung der Anforderung.
11 * * * Zeitberschreitung der Anforderung.
12 5 ms 4 ms 5 ms server-52-222-247-8.txl51.r.cloudfront.net [52.222.247.8]

Ablaufverfolgung beendet.

Traceroute diagnostics finished

Same issues for me, also on deutsche telekom (lte), packet loss rate 15-20%, response time 60-80ms, no other issues, ping time to www.heise.de (exmaple) 25-30 ms, zero packet loss.

dock, undock, login, everthing takes ages, it is not possible to play.


20minutes of sitting docked
pingtraced srv200-c.ccp.cc

packetlosses occure inside the telia-network

unable to play with all those red lines :sob:

Beginne Traceroute-Diagnose - dies kann einige Minuten dauern

Starte tracert fĂŒr launcher.eveonline.com

Routenverfolgung zu d1hoqe10mv32pv.cloudfront.net [13.224.196.39]
ber maximal 30 Hops:

1 <1 ms <1 ms <1 ms speedport.ip [192.168.2.1]
2 8 ms 7 ms 8 ms 62.155.244.37
3 10 ms 11 ms 10 ms 217.5.110.146
4 27 ms 40 ms 15 ms 80.157.204.58
5 25 ms 20 ms 17 ms et-2-1-5.cr1-fra6.ip4.gtt.net [213.200.114.173]
6 17 ms 17 ms 17 ms a100-gw.ip4.gtt.net [46.33.91.162]
7 19 ms 18 ms 19 ms 54.239.106.78
8 18 ms 17 ms 17 ms 52.93.244.111
9 * * * Zeitberschreitung der Anforderung.
10 * * * Zeitberschreitung der Anforderung.
11 * * * Zeitberschreitung der Anforderung.
12 * * * Zeitberschreitung der Anforderung.
13 * * * Zeitberschreitung der Anforderung.
14 18 ms 17 ms 17 ms server-13-224-196-39.fra2.r.cloudfront.net [13.224.196.39]

Ablaufverfolgung beendet.

Starte tracert fĂŒr binaries.eveonline.com

Routenverfolgung zu d17ueqc3zm9j8o.cloudfront.net [13.225.75.59]
ber maximal 30 Hops:

1 <1 ms <1 ms <1 ms speedport.ip [192.168.2.1]
2 8 ms 8 ms 7 ms 62.155.244.37
3 12 ms 11 ms 11 ms d-ed5-i.D.DE.NET.DTAG.DE [62.156.131.165]
4 14 ms 14 ms 14 ms 80.157.204.58
5 18 ms 18 ms 18 ms et-2-0-2.cr1-fra6.ip4.gtt.net [213.200.115.161]
6 45 ms 43 ms 45 ms ip4.gtt.net [213.254.219.74]
7 19 ms 18 ms 19 ms 52.93.23.218
8 17 ms 17 ms 19 ms 52.93.244.123
9 * * * Zeitberschreitung der Anforderung.
10 * * * Zeitberschreitung der Anforderung.
11 * * * Zeitberschreitung der Anforderung.
12 * * * Zeitberschreitung der Anforderung.
13 * * * Zeitberschreitung der Anforderung.
14 17 ms 17 ms 17 ms server-13-225-75-59.fra2.r.cloudfront.net [13.225.75.59]

Ablaufverfolgung beendet.

Starte tracert fĂŒr resources.eveonline.com

Routenverfolgung zu dm794883twbxj.cloudfront.net [52.85.186.209]
ber maximal 30 Hops:

1 <1 ms <1 ms <1 ms speedport.ip [192.168.2.1]
2 8 ms 10 ms 8 ms 62.155.244.37
3 16 ms 16 ms 16 ms 217.0.198.2
4 16 ms 15 ms 15 ms 62.157.251.154
5 15 ms 15 ms 14 ms 54.239.107.246
6 15 ms 14 ms 14 ms 54.239.107.149
7 14 ms 14 ms 14 ms 54.239.4.219
8 14 ms 14 ms 14 ms 54.239.4.79
9 * * * Zeitberschreitung der Anforderung.
10 * * * Zeitberschreitung der Anforderung.
11 * * * Zeitberschreitung der Anforderung.
12 14 ms 14 ms 14 ms server-52-85-186-209.fra2.r.cloudfront.net [52.85.186.209]

Ablaufverfolgung beendet.

Traceroute-Diagnose abgeschlossen

Starte Basisdiagnose

Suche nach Hosts:
launcher.eveonline.com
binaries.eveonline.com
resources.eveonline.com

Suche nach Hosts fĂŒr resources.eveonline.com ergab:
13.224.187.57
13.224.187.39
13.224.187.52
13.224.187.42

Suche nach Hosts fĂŒr launcher.eveonline.com ergab:
143.204.101.67
143.204.101.31
143.204.101.87
143.204.101.70

Suche nach Hosts fĂŒr binaries.eveonline.com ergab:
13.224.187.59
13.224.187.41
13.224.187.35
13.224.187.48

Suche nach Hosts abgeschlossen
Starte ping fĂŒr launcher.eveonline.com

Ping wird ausgefhrt fr d1hoqe10mv32pv.cloudfront.net [143.204.101.67] mit 32 Bytes Daten:
Antwort von 143.204.101.67: Bytes=32 Zeit=14ms TTL=247
Antwort von 143.204.101.67: Bytes=32 Zeit=14ms TTL=247
Antwort von 143.204.101.67: Bytes=32 Zeit=14ms TTL=247
Antwort von 143.204.101.67: Bytes=32 Zeit=14ms TTL=247

Ping-Statistik fr 143.204.101.67:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 14ms, Maximum = 14ms, Mittelwert = 14ms

Starte ping fĂŒr binaries.eveonline.com

Ping wird ausgefhrt fr d17ueqc3zm9j8o.cloudfront.net [13.224.187.59] mit 32 Bytes Daten:
Antwort von 13.224.187.59: Bytes=32 Zeit=17ms TTL=247
Antwort von 13.224.187.59: Bytes=32 Zeit=17ms TTL=247
Antwort von 13.224.187.59: Bytes=32 Zeit=17ms TTL=247
Antwort von 13.224.187.59: Bytes=32 Zeit=17ms TTL=247

Ping-Statistik fr 13.224.187.59:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 17ms, Maximum = 17ms, Mittelwert = 17ms

Starte ping fĂŒr resources.eveonline.com

Ping wird ausgefhrt fr dm794883twbxj.cloudfront.net [13.224.187.57] mit 32 Bytes Daten:
Antwort von 13.224.187.57: Bytes=32 Zeit=18ms TTL=247
Antwort von 13.224.187.57: Bytes=32 Zeit=17ms TTL=247
Antwort von 13.224.187.57: Bytes=32 Zeit=17ms TTL=247
Antwort von 13.224.187.57: Bytes=32 Zeit=17ms TTL=247

Ping-Statistik fr 13.224.187.57:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
(0% Verlust),
Ca. Zeitangaben in Millisek.:
Minimum = 17ms, Maximum = 18ms, Mittelwert = 17ms

Basisdiagnose abgeschlossen

Testdownload gestartet

Kleine Datei herunterladen

516.97KB in 0.183 Sekunden heruntergeladen (2.76MB/s)

Große Datei herunterladen

65%
49.15MB in 4.46 Sekunden heruntergeladen (11.02MB/s)

SSL-Diagnose begonnen

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Opening encrypted connection to launcher.eveonline.com:443

=== Peer Certificate ===
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
== Subject Info ==
CommonName: *.eveonline.com
Organization:
LocalityName:
OrganizationalUnitName:
StateOrProvinceName:
Alternate Subject Names (DNS):
*.eveonline.com
Alternate Subject Names (Email):

== Issuer Info ==
CommonName: Amazon
Organization: Amazon
LocalityName:
OrganizationalUnitName: Server CA 1B
StateOrProvinceName:

== Certificate ==
Effective Date: Fr Jul 26 00:00:00 2019 GMT
Expiry Date: Mi Aug 26 12:00:00 2020 GMT
Blacklisted: No

== Cipher ==
Authentication: RSA
Encryption: AESGCM(128)
Key Exchange: ECDH
Cipher Name: ECDHE-RSA-AES128-GCM-SHA256
Protocol: TLSv1.2
Supported Bits: 128
Used Bits: 128

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Opening encrypted connection to binaries.eveonline.com:443

=== Peer Certificate ===
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
== Subject Info ==
CommonName: binaries.eveonline.com
Organization:
LocalityName:
OrganizationalUnitName:
StateOrProvinceName:
Alternate Subject Names (DNS):
binaries.eveonline.com
Alternate Subject Names (Email):

== Issuer Info ==
CommonName: Amazon
Organization: Amazon
LocalityName:
OrganizationalUnitName: Server CA 1B
StateOrProvinceName:

== Certificate ==
Effective Date: Do Jan 10 00:00:00 2019 GMT
Expiry Date: Mo Feb 10 12:00:00 2020 GMT
Blacklisted: No

== Cipher ==
Authentication: RSA
Encryption: AESGCM(128)
Key Exchange: ECDH
Cipher Name: ECDHE-RSA-AES128-GCM-SHA256
Protocol: TLSv1.2
Supported Bits: 128
Used Bits: 128

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Opening encrypted connection to resources.eveonline.com:443

=== Peer Certificate ===
-----BEGIN CERTIFICATE-----
MIIFdzCCBF+gAwIBAgIQA2stDcCAuC2AZ0DKIam7xjANBgkqhkiG9w0BAQsFADBG
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ZzWCXQzT8wLqDJ4=
-----END CERTIFICATE-----
== Subject Info ==
CommonName: resources.eveonline.com
Organization:
LocalityName:
OrganizationalUnitName:
StateOrProvinceName:
Alternate Subject Names (DNS):
resources.eveonline.com
Alternate Subject Names (Email):

== Issuer Info ==
CommonName: Amazon
Organization: Amazon
LocalityName:
OrganizationalUnitName: Server CA 1B
StateOrProvinceName:

== Certificate ==
Effective Date: Do Jan 10 00:00:00 2019 GMT
Expiry Date: Mo Feb 10 12:00:00 2020 GMT
Blacklisted: No

== Cipher ==
Authentication: RSA
Encryption: AESGCM(128)
Key Exchange: ECDH
Cipher Name: ECDHE-RSA-AES128-GCM-SHA256
Protocol: TLSv1.2
Supported Bits: 128
Used Bits: 128

SSL-Diagnose abgeschlossen

here the Pingtrace-result at 1:30 AM (in the morning) - eve is runnung very smoothly without rubberbanding and all that jazz


yeah, the lag ist only evenings between 18-22 UTC. Now is no lag. (00:52 UTC)

Please Guys add also your Problem here: https://telekomhilft.telekom.de/t5/Telefonie-Internet/Lag-Spikes-zu-Eve-Online-CCP/m-p/4241855#M1163259

thank god, thought Im really the only one


Getting really frustrated over here with a ignoring support on both ends, provider as well as CCP.
Sometimes im asking myself why support even exists?

Hi,

its definitly an inter provider routing problem from my point of view/tests. from my computer at home (telecom) i got 50-70 ms to the game server ms ping rate and heavy packets losses. if i connect to a company Server (rdp) also in germany i got 20-30 ms to the game server (dokom). if have no packet losses to my company server. i think there are no problems with the content server to the laucher tests show no problems.

from my point of view the only option i have is to make an eve break for some month and check again after, i switch form lte to dsl in 14 days but its also telecom so i dont expect any changes.

PS: this is not ccp’s fault, the only thing they can do on their site is to speak with the provider to contact telecom or some other intermediate provider to look for the problem, but i think nobody realy cars about this on the provider site.

Problem is with ip4.gtt.net ( 46.33.85.78 ).
1 hop from server srv200-c.ccp.cc ( 87.237.34.200 ).

No problem in morning ,but in the afternoon & evening 5-15% packet loss.
If your route goes thru *.gtt.net ( american low cost provider) then try using VPN.
This problem with ip4.gtt.net is (at least for me) about 6 weeks old.

I did try to file a ticket,but ticket system is buged.I got loged off before i can finish ticket.
If CCP wants more players to stay in Eve ,first they need to get routing & ticket system working.
Perhaps Aura can teach new players how to set up VPN & avoid bad enters ( ip4.gtt.net ) to game.

It appears that, at least for me, the issue with ip4.gtt.net is gone. Performance went down during the day and I switched to a VPN connection. Now after a break I retried it without VPN and had no packet loss since one hour now at prime time. Even the ping is a bit better (was already good before).

So finger crossed that this is not just a temporary thing


This is from my afternoon test.Perhaps somebody will find some use of info
tracert 87.237.34.200

Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

-------------First few hops (1-4) are location sensitive (Private)---------------

5 36 ms 35 ms 37 ms ae21.milano51.mil.seabone.net [195.22.205.39]
6 36 ms 35 ms 36 ms ae8.cr1-mil2.ip4.gtt.net [46.33.83.178]
7 45 ms 46 ms 47 ms ae8.cr1-lon2.ip4.gtt.net [89.149.186.46]
8 64 ms 65 ms 65 ms ip4.gtt.net [46.33.85.78]
9 65 ms 64 ms 65 ms srv200-c.ccp.cc [87.237.34.200]

ping -n 100 87.237.34.200

Pinging 87.237.34.200 with 32 bytes of data:
Reply from 87.237.34.200: bytes=32 time=65ms TTL=246
Reply from 87.237.34.200: bytes=32 time=65ms TTL=246
Request timed out.
-----------------------I cut wall of text here (97 lines)--------------------------

Ping statistics for 87.237.34.200:
Packets: Sent = 100, Received = 91, Lost = 9 (9% loss),
Approximate round trip times in milli-seconds:
Minimum = 63ms, Maximum = 77ms, Average = 64ms

Lets see this ip4.gtt.net (46.33.85.78): (Making shure that is not CCP server)
ping -n 100 46.33.85.78

Pinging 46.33.85.78 with 32 bytes of data:
Reply from 46.33.85.78: bytes=32 time=61ms TTL=247
Reply from 46.33.85.78: bytes=32 time=61ms TTL=247
Reply from 46.33.85.78: bytes=32 time=60ms TTL=247
---------------------I cut wall of text here (97 lines)------------------------

Ping statistics for 46.33.85.78:
Packets: Sent = 100, Received = 93, Lost = 7 (7% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 65ms, Average = 60ms

Lets make shure that problem is not in nodes before ip4.gtt.net:This is node in London
Just before the faulty node!Look at this nice ping time with NO!!! packet loss!!!

ping -n 100 89.149.186.46

Pinging 89.149.186.46 with 32 bytes of data:
Reply from 89.149.186.46: bytes=32 time=46ms TTL=58
Reply from 89.149.186.46: bytes=32 time=43ms TTL=58
Reply from 89.149.186.46: bytes=32 time=44ms TTL=58
Reply from 89.149.186.46: bytes=32 time=43ms TTL=58
------------------I cut wall of text here (97 lines)---------------------

Ping statistics for 89.149.186.46:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 58ms, Average = 44ms


VPN to london:

Just to see what is like to be 1. class Eve player
& not some 2.class South Eu garbage :frowning:
lets pretend that we are british :wink:

tracert 87.237.34.200

Tracing route to srv200-c.ccp.cc [87.237.34.200]
over a maximum of 30 hops:

1 49 ms 50 ms 49 ms uk-001.whiskergalaxy.com [81.92.200.196]
2 49 ms 63 ms 49 ms 185.212.168.131
3 49 ms 49 ms 49 ms te-8-1-0.bb1.lon1.uk.m247.com [77.243.177.73]
4 50 ms 50 ms 53 ms xe-2-2-2-0.core1.lon2.uk.m247.com [83.97.21.236]
5 65 ms 62 ms 61 ms ldn-b1-link.telia.net [213.248.104.149]
6 58 ms 55 ms 52 ms ccp-ic-316224-ldn-b1.c.telia.net [62.115.144.151]
7 52 ms 52 ms 50 ms srv200-c.ccp.cc [87.237.34.200]

ping -n 100 87.237.34.200

Pinging 87.237.34.200 with 32 bytes of data:
Reply from 87.237.34.200: bytes=32 time=50ms TTL=249
Reply from 87.237.34.200: bytes=32 time=54ms TTL=249
Reply from 87.237.34.200: bytes=32 time=62ms TTL=249
--------------------I cut wall of text here (97 lines)-----------------

Ping statistics for 87.237.34.200:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 109ms, Average = 53ms

Question for CCP:
If I pay subscription with british pounds instead with Euros,
do i get VIP telia entrance ? With 0% packet loss?
Or Im still stuck with ip4.gtt.net entrance ? With some 5-15% packet loss ( depends on time of the day).

First Reply from ISP-Forum:

Hallo in die Runde,
entschuldigt bitte die verzögerte RĂŒckmeldung.

Ich habe das direkt an meinen Ansprechpartner weitergegeben und gebeten sich zeitnah darum zu kĂŒmmern.
Außerdem habe ich das Thema mit auf unsere Liste genommen.

Dort könnt ihr den aktuellen Status der EinschrÀnkung verfolgen.

Vielen Dank fĂŒr eure Geduld.

Beste GrĂŒĂŸe
Jamil-Ali G.

Follow: https://telekomhilft.telekom.de/t5/Telefonie-Internet/Lag-Spikes-zu-Eve-Online-CCP/td-p/4241529

1 Like

Something has happed today, i got 50-60 ms response times but no packet loss atm using the telecom link.

But there is still a lot room for improvement on the telecom / ccp link. I compared the different telecom connections of our company (leased line, lte) to another isp’s leaded line. Telecom ping is at 55-65 ms range, the other isp is 25 ms at nearly the geografical same location

Edit:
hope dies at last, packet losses are back

So because there was no reply on the Telekom Forum I tweeted at them and I got an answer


Apparently they are not responsible for it and can’t do anything so the questin is who can? Neither CCP nor the ISP feels responsible yet the service is bad
 My support ticket with ccp regarding the issue didn’t get an answer for almost two weeks btw


I am using a VPN for now since it fixes the issue, this is not a permanent solution though because some services like netflix don’t always work with vpn


o7
Wait
 what? Just so I understand the ISP’s stance here : It’s not their network so it’s not their problem ?
Do they not have peering agreements with other T1 providers? Is that not a thing anymore, and why has this problem only started about 4 weeks ago (give or take a week)?

This is utterly baffling to me.
Thanks for trying though, Lukas!

Cheers,
Rahalla

Wait
 what? Just so I understand the ISP’s stance here : It’s not their network so it’s not their problem ?

Yea that is what they said. I got no further response so far trying to reach out via email to the ISP and also still no response from ccp on my own ticket


Meanwhile the problem is still there and eve is basically unplayable without VPN.