The most recent launcher update (not sure which one, but at some point in the past week) seems to have created an issue where the launcher simply fails to open. I never get the spash screen, the executable, nothing. The only other time I have seen something like this is when Eve still has a process running for some reason, and killing it in task manager fixes it, but in this case, no task, no process, restart didn’t fix it.
A full reinstall did fix it, although obviously that also led to having to re-do a lot of settings and launcher groups. I can’t imagine that the primary fix for a launcher error is intended to be a full clear and re-install, so I wanted to put this up to see if 1) other people have seen the issue, and 2) if others have, what solutions worked?
I had the same problem the last couple of days after the launcher updated and broke itself. The launcher would not run. No error messages, just nothing.
I wanted to find out if there was a solution that did not involve re-installing anything, so I filed a support ticket. After 2 days I got a “real gem” of an answer from CCP: For them to find out why the launcher won’t run, I must click on the gear icon in the launcher… (double facepalm…)
That’s when I gave up on their support and decided to re-install the launcher. Luckily it is a small download and very quick install. You don’t need to download the giant game files again - just make sure you move the SharedCache folder as instructed. Also luckily it seemed to keep all my launcher and ingame settings and preferences, window positions, overview settings, etc.