We’re currently planning this service, and hope to make it available soon. We need your feedback to make it the best service possible!
New Eden Deliveries will let you order items and have them shipped to your location. You do not need to have an alt in a trading hub or fly there yourself, nor manage courier contracts yourself. Imagine it like an online retail store that ships to your doorstep.
To buy items you go to the website, paste the items, enter the character and system where they shall be delivered to, review the price, and hit submit! A trucker will buy the items and bring them to you. Below you can see a mockup of the website:
We focus on convenience. The goal is to help lazy people get stuff to where they need it, like new drones and crystals for miners, new ammo for mission runners, and fittable ships for faction warfare players. We do not try to compete with the pricing of services like Redfrog and PushX which focus on hauling items from A to B.
The price of items consists of their Jita Sell price, and a delivery fee. The delivery fee is a couple percent of the items’ price, and varies based on the volume of the items, the distance travelled for delivery and how quickly you want to receive them. We have not fully figure this out yet. Battleships are harder to move, and it takes quite long to move them from e.g. Jita to Mendori. Please leave your feedback below what percentage you would pay and how quickly you’d want what kind of stuff delivered! Some examples would be great, like “a fully fitted Astero to Esescama, 15% up”.
Quick delivery is important so that you can do whatever you want instead of having to wait for us. One day delivery for everything would be nice, but will not be achievable early on, as delivery time guarantees can quickly burn you out. Instead we’ll start by delivering goods from weekend to weekend, until we have more data that shows we can guarantee certain delivery speeds. For example you play over the weekend, and use up a bunch of ammo and drones. Then you place an order, and we have it with you by the time you continue playing next Friday evening. We may be faster than promised.
Everyone can order, and everyone can haul. To prevent bottlenecks and burnout, we build a system where anyone can place orders, and anyone can participate as a trucker. Simply sign up on the website as a trucker, ship the items, and get rewarded. You can combine this with any other activity like public couriers to further increase your profits. Read more below in “How do payments work?”.
In the beginning this service will be limited to NPC stations in high security space mainland. Highsec islands will be excluded initially. As we validate the business model and recruit truckers, we’ll evaluate expansion into low and null security space.
We’re currently trying to understand the market, and how we should set up the business. Then we’ll need to build a website. After that we can get started. Keep an eye on this thread to stay tuned.
Customers have to deposit ISK upfront to place orders. Their ISK will be fully collateralized via trusted 3rd parties. We will transparently display the total balance that customers have placed with us, so you can verify it with collateral agreements on the official forums. This means that if we default on returning your ISK, you can get it back from the trusted 3rd party.
With a balance in their account, customers can order items (including delivery fees) up to their total balance. This reserves the total price in their balance, but doesn’t remove it. The public collateral statement will reflect this.
Customers can add a tip to make their order more attractive to truckers.
A trucker will then purchase the items, ship them over and submit a contract. This contract is verified via the EvE API, and funds will be transferred accordingly.
Once the customer accepts the items, the according amount of ISK is removed from their balance.
If a customer rejects the items of an order, we will reach out to settle the problem. We reserve the right though to charge for the return cost and difference between sell and buy price.
If a trucker loses their ship or the items, the customer will not be charged.