NPCs should be animated and speak

EVE Technology and Research Center Player Features & Ideas
3

I agree
Which means it must be a lot of work and trouble.

Edit:

  1. Start with just the existing image in the mission report being animated,

  2. AI use could be for small talk about your latest KM, or market sale, things we access already using the ESI.

  3. Then when we walk in the stations, you could have offices, secret meeting places, etc.