Omega time not registering

I just got omega for this account and another for one month, it is supposed to be active immidiatly IT SURE AS HELL TOOK THE MONEY THAT QUICk
the purchase WAS through your website no third party excluding paypal was used
i would like to know whats happened regarding that since there isnt really a way to report this sort of thing on the website

Its thereā€¦ i think there is tab at the bottom

have you logged off and on?

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