Player Support server

Will it be up soon? This seems to happen far too frequently and we don’t get any invoice about it.

What server are you talking about?

Game server? Tranquility and Singularity are the only two game servers, and Singularity is just a testing server.

are you talking about because that works just fine for me.

Submit a request:

“500 Internal Server Error
If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong.”


As per the thread that I raised on this issue, it was confirmed by a GM that only some people / accounts were being affected by this problem. Update:

I didn’t get a specific update on this issue from the GMs, but I was able to log in to the Support site successfully this morning, so it looks like they have resolved the problem.

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