I guess I should have clarified that I was specifically talking about STAR (the guys who answer questions and moderate help chat), but I’m hardly opposed to the notion of all ISD being compensated for their unpaid work – assuming they’re actually doing something productive.
To be fair, I wouldn’t blame them even if they were goofing off one-hundred percent of the time (though I’m sure most don’t) because they aren’t compensated for their efforts in any way. I’m sure you or I would hardly be outstanding examples of hard work if our total compensation was essentially a green pen to make all our writing a different color than the rest of the office.