Just to clarify.
Name changing is not a service we provide. Sold characters that have been renamed due to having an offensive or otherwise, not-allowed name will not be granted a rename after the sale has taken place and will forever remain with their generic name, such as:
Caldari Citizen [CharacterID]
Attempting to add value to a character sale by doing the name change before selling a character and advertising it as such to increase the characters sale value is also not allowed.