Refund of money

had chat issues for months i’m pretty much done with the company reply of “check port 5222 or file a bug report”…its not my end I know cos its a lottery one account can be fine yet seconds later another account doesn’t have chat for hours…I want my money back and I am pretty sure I am entitled to it due to section 75

Tech support attributes this to human error.
Replace human and try again. :crazy_face:

Seriously though, something is up with your connection.

The forums unfortunately cannot help you with your request. Please file a support ticket under billing and a GM will be able to assist you. As this is a billing matter, I will close this.