We’re experiencing an unexpected extended downtime.
We will update this thread and status.eveonline.com with details as they become available.
Update 11:46 UTC - We’re continuing to investigate the issues players are encountering when logging into Tranquility. We will let you know once we have more details.
Update 12:11 UTC - We’ve identified a bottleneck which is causing a queue of requests on the server, which is affecting various services including logging in. The size of the queue is dropping as the server works through the requests. Current plan is to wait for the server to chew through the queue and then evaluate. We estimate that it will take around 10 more minutes to get through the queue.
Update 12:21 UTC - The queue has finished processing. We are restarting the server and will bring it up in VIP mode so that only developers can log in and run some checks.
Update 12:26 UTC - Tranquility server is now open for players. We will continue to monitor to ensure that the issue is resolved.
Update 12:31 UTC - Tranquility is accessible to players however we are still seeing some issues related to purchases and PLEX. We will continue to investigate and keep you informed.
Update 12:56 - Payments issues are now resolved and everything is running smoothly. Marking this issue as resolved. Thanks to everyone for their patience.
let me in… I have coffee, cake, soda… all I need is EVE…please let me in… I can’t go outside and deal with this horrible sunny weather and fresh air there…
I was unable to make it back to dock at a station before the timer ran out for the cluster to close down for maintenance. Now my ship it’s floating through Low-Sec, will my ship still be there when I get to log back on? I’m a new player.
Extended Downtime on the 4th of July. I guess it means, time to go shopping. Got to get those last minute items. I forget the reason we celebrate the 4th of July, I think it was something about us winning a war and kicking some other country’s butt back into the stone-age. We often do that sort of thing. All I know, it is another holiday to drink, party, and blow things up with fireworks!