Hi guys I figured it’d be worth sharing my experience to try and avoid others having the same. It has been an ABSOLUTE NIGHTMARE trying to just get into the game and play this weekend after a friend recommended I come back and give it a go.
First of all I had to locate my accounts which seemed to go through endless verifications, but ok fine. I have them and I’m in. Find out I can’t train my character as he’s over 5m skill points but ok fair enough, if I’m going to give this a proper go again I’ll pay for a month sub.
I then try and get the client which has to go through Steam but when I now try and Sub it applies to to my Steam account not the account I want. 1st Support Ticket raised and eventually it turns out I have to do this within an incognito browser so that it doesn’t automatically apply to my Steam Account.
Day 1 is lost at this point but I’ve finally got into my account and subscribed. I transfer one of my characters from another account to this one so that I can keep track easier and figure at least I have one day left on Sunday.
Sunday morning I go in and my transferred character is now there, so I stop training on my main and try to train her so that I can learn mining frigate and do the mining tutorials. NOPE. Won’t let me train as she’s over 5mill skill points. I thought it should be fine as she’s Omega (shows as such on character sheet) Second support ticket raised. Suggestion is that if I try and activate MCT this might work and I figure ok I could do that and train both for a month, because I’d really like to get on and play today. This is my one weekend off without my daughters and I want to give it a go after working hard all week.
NOPE. Still not able to train as says she’s over 5m skill points, so I’m left with having spent approx £43 (Sub, Character Transfer, MCT), 4-5 hours over 2 days and unbelievable amounts of frustration and have gotten barely anything done.
At this point if I can just get my money and get off this again that’d be a positive outcome. I’ve gone from being excited to get back into this to absolutely raging at how difficult you are seeming to make it.
Please can someone either help me and sort those issues out, or just issue me a refund.