Seeking Help for Persistent Eve Online Client Issues

Hello fellow Capsuleers,

I’m encountering persistent technical problems with my Eve Online game client.
There are graphical glitches, I’m unable to access specific hangars within the game, also moving items leads to freezes or crashes.
I’ve attempted basic troubleshooting steps, but the issues persist. Any advice or suggestions would be greatly appreciated.


After other applications behaved weird too and a windows crash I removed one of the two memory modules. Now everything seem to work normal again. Not sure yet however, will also test on a different computer.

try falling back to Direct X 11 by changing the launcher settings here:

Would also suggest Clearing Client Cache

If you are still encountering issues, then please submit a ticket to our help center:

Submit a Support Ticket

Be sure to add the following information:

Launcher logs

DxDiag / System Profiler

LogLite tool

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